Reviews
State Farm® Agent Adam Baker
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Jennifer Cruz
October 29, 2026
"Friendly and helpful"
We responded:
"Hi Jennifer, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Adam Baker’s team. Please reach out to us if any questions come up! - Adam Baker’s Insurance Team "
Toni Tucker
October 28, 2026
"Absolutely the best experience buying insurance in my life! Amber listened to everything I said and knew exactly what I needed. She was professional, courteous, and efficient. The entire conversation was only about 20 minutes. I had my insurance and the price was better than anyone else I’d spoke with,"
We responded:
"Thank you for the 5-star review, Toni! We’re proud to serve the New Albany community and truly appreciate your support. "
Bethany Brown
October 18, 2026
"Jeannie is always so helpful and friendly! Great office!"
We responded:
"Bethany, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in New Albany. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Adam Baker and Team "
Kenny S
October 12, 2026
"Was able to answer on my questions"
We responded:
"Kenny, thank you for the fantastic review! We’re always here to support you with your insurance needs in New Albany. "
Sharron Kaufman
October 7, 2026
"So I was moving from the Kentucky side to the Indiana side which meant I had to switch offices and agents with my auto insurance. I was also purchasing for the first time a homeowners policy. I can't say enough about Aerial with Adam Baker's office she has been exceptional. She made the transition very easy, she communicates with everything that's happening with changes and she has gone above and beyond. I am totally impressed and happy with her and Adam and to have them for my insurance needs."
We responded:
"Thank you for the 5-star review, Sharron! We’re proud to serve the New Albany community and truly appreciate your support. "
Jacqueline Wiggins
October 6, 2026
"Very caring and understanding people. The most important is that they know Jesus"
We responded:
"Jacqueline, thank you for the amazing review! Our New Albany insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Adam Baker, your State Farm Agent "
Kimberly Box
October 1, 2026
"These ladies and gentlemen are the best friendly And very helpful"
We responded:
"Hi Kimberly, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in New Albany. If you ever need help, we are just a phone call away! - Your State Farm Agent, Adam Baker "
bonnie lyons
September 28, 2026
"Great people to work with"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
B Harris
September 25, 2026
"Great customer service and exceptional communication!"
We responded:
"Thank you"
Louisa D
September 16, 2026
"Ariel got the ball rolling on our claim, where the adjuster that was assigned to our claim had dropped the ball."
We responded:
"Thank you so much for the 5-star rating, Louisa! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Adam Baker "
Doris Burton Crabtree (Mama21)
August 18, 2026
"Very satisfied with price
Amber was great"
We responded:
"Hi Doris, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Adam Baker’s team. Please reach out to us if any questions come up! - Adam Baker’s Insurance Team "
Joshua Chiles
August 18, 2026
"Great customer service! When the price didn’t work for me, we worked together and came up with a price that worked for me. Im highly satisfied and don’t feel like I’m missing something hidden between the lines!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Adam Baker’s team. "
Andy O'Connor
August 11, 2026
"Jean is super assume. Goes above and beyond. Not affraid to work for me."
We responded:
"Andy, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Adam Baker and Team "
Jonathan Crawford
July 31, 2026
"Adam Baker - State Farm has done a great job of taking care of us when disaster strikes. The staff us friendly and informed. They make sure you are taken care of. Highly recommend."
We responded:
"jonathan, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in New Albany. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Adam Baker and Team "
Bryan Allan
July 30, 2026
"Very friendly and personable people
And may i add....a person actually answers the phone without going through automated system"
We responded:
"Thank you so much for the 5 stars, Bryan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Ally Fahy
July 23, 2026
"had an absolutely wonderful experience working with Amber and Adam! They were incredibly helpful, patient, and highly informative throughout the entire process. They took the time to find me an amazing bundle deal on my insurance that ended up saving me a lot of money. You can truly tell that they genuinely care about their clients—they even made sure to follow up with me afterward to ensure everything was perfect. If you need insurance, I highly recommend asking for Amber and Adam!"
We responded:
"Thank you for the 5-star review, Ally! We’re proud to serve the New Albany community and truly appreciate your support. "
Rodney Riley
July 14, 2026
"Very helpful. Answered all my questions."
We responded:
"Thank you for the 5-star review, Rodney! We’re proud to serve the New Albany community and truly appreciate your support. "
Barbara Scharrer
July 13, 2026
"Amber was AWESOME! She’s helped me solve all my problems with car insurance issues and she was much cheaper then my old insurance company with half the amount of coverage! CHEAPER CHEAPER CHEAPER!! So grateful!! Thanks Amber!!"
We responded:
"Barbara, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Adam Baker’s Team is just a call or email away!"
T.R. Watts
July 1, 2026
"Adam has been very prompt and helpful with mutual insure clients. I appreciate you!"
We responded:
"T.R., thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Adam Baker’s Team is just a call or email away!"
Ellen Ford
July 1, 2026
"Super responsive, easy to work with, straight shooter. Can not say more good things about my experience working with Adam."
We responded:
"Wow, thank you for the 5-star review, Ellen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Laura B
June 5, 2026
". I had a great experience with this insurance office. They are very professional, friendly, and accommodating. Any information I needed was provided quickly and efficiently. The best part is the personal touch—when you walk in, they know who you are and greet you by name. It’s refreshing to receive such excellent customer service. I highly recommend them!"
We responded:
"Thank your 5 star rating and support "
Mary Engleman
June 4, 2026
"Jean was very courteous, helpful & patient!
She helped me straighten out what I called about and was very efficient and cordial.
Thank you very much for your help, Jean."
We responded:
"Thank you so much for the 5-stars, Mary! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Santana Pepper
April 8, 2026
"Ariel was so helpful! Great service and communication."
We responded:
"We are grateful for your 5-star review, Santana! Thanks for taking a moment to share your positive rating of State Farm Agent Adam Baker’s Team here in New Albany . "
Karen Hollowy
March 25, 2026
"Really nice group of people! I have been in several timed to take care of things and they are always kind and helpful."
We responded:
"Wow, thank you for the 5-star review, Karen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Kolina T
March 25, 2026
"Myself and my parents are both clients of Adam’s and we’ve had nothing but great service and interactions!"
We responded:
"Kolina, thank you for your wonderful review of State Farm Agent Adam Baker’s Team!"